Well, it turns out that a SEPE official in Mérida has been disciplined. The reason? Helping people who showed up without an appointment. There’s been a huge uproar among users and also among some colleagues, who think the guy was just doing his job: responding to a real need among the public.
The appointment system was rolled out in full force across the government after the pandemic, and ever since, it hasn’t stopped getting flak, especially from immigrants and people in difficult situations. Because, you see, many procedures—like renewing residency or applying for benefits—require going through the SEPE, and you know what that’s like: an odyssey just to get an appointment.
In this case, the civil servant did what he wasn’t supposed to do according to internal rules: he helped those who showed up without an appointment. The disciplinary case they’ve opened against him is, for many, a punitive example. A clear message: don’t stray from the script, don’t be flexible.
Are you in a similar situation? You need to get something done urgently and there’s no way to get an appointment. Don’t despair. Sometimes, just showing up at the office might work, but it depends on the day and the official on duty. Another option: contact immigrant support organizations; they know the tricks.
This case is just the tip of the iceberg: bureaucracy grinds to a halt just when you’re in the biggest hurry. So, if you’re stuck, share your story and seek help. You know the drill.
If you’re having trouble with your appointment or paperwork, message us on Telegram: https://t.me/cita_extranjeria
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