Registering in Leganés takes up to 28 days; the prior appointment remains.

If you need to register in Leganés, you'd better arm yourself with patience. The Citizen Attention Service (SAC) of the City Council has queues of up to 28 days for something as simple as the census. The reason? The prior appointment, which they promised to eliminate during the campaign, remains mandatory.

And take note, this is no trivial matter. The census is the first step for almost everything: from requesting the health card to renewing your residence permit. Without it, many procedures get stuck. And in Leganés, the City Council door is locked for weeks.

PP and ULEG promised at the time to end the prior appointment. But more than a year later, the system remains just as rigid. In fact, the queues have only grown. According to data from the council itself, waiting times exceed two weeks in all SAC offices, and in some cases approach a month.

Behind each number there are real people. Students who need the census to enroll, families seeking social benefits, elderly people who do not use the internet and depend on paid calls to request an appointment. And also you, who may be waiting for a certificate for your immigration file.

To make matters worse, the City Council has not enabled an alternative route for in-person attention without an appointment. What began as an exceptional measure due to the pandemic has become a bureaucratic wall. If you have to carry out an urgent procedure, you have no choice but to book a slot weeks in advance or try your luck at the counter with reduced hours.

If you have difficulties with your appointment or procedure, write to us on Telegram: https://t.me/cita_extranjeria