Nearly 89,000 people obtained their e-passports in Peru during June without having to make an appointment. The National Superintendency of Migration broke its own record by processing 88,793 documents in just one month. The key? Eliminating the online appointment system.
The agencies with the highest volume—never has a phrase been more apt—were Surco, located in the Jockey Plaza shopping center, with 14,328 passports, and Breña, the headquarters, with 13,820. Between them, they accounted for nearly a third of the total.
Juan Ramiro Alvarado Gómez, the superintendent, explained it clearly: they eliminated the appointment system because people were complaining. “We listened to the people and took action,” he said. According to him, they increased operational capacity enough to handle the demand without compromising quality.
What do you need to apply? A valid ID card and proof of payment for 120.90 soles. You can make the payment at the counter, via Yape, at a POS terminal, or through the Banco de la Nación’s Págalo.pe platform. According to Alvarado, all of this is intended to bring the government closer to its citizens.
The Peruvian model demonstrates that removing bureaucratic hurdles can dramatically boost efficiency. In Spain, meanwhile, many foreigners have been waiting weeks for an appointment at the immigration office. Will the Spanish authorities be inspired to follow this example? We’ll see.
If you’re having trouble with your appointment or paperwork, message us on Telegram: https://t.me/cita_extranjeria
Need an appointment?
We book Immigration, DGT, Civil Registry and Digital Certificate appointments across Spain.
Request Service